Annual Report 2023-24
We are also proud to have retained our G1/V1 rating from the Regulator of Social Housing in our annual stability check, which recognises we continue to uphold the highest standards of governance and financial viability.
Our performance snapshot this year…
Regulatory judgement
G1/V1
G1/V1 Grading by the Regulator of Social Housing, following stability check
Colleagues
Colleagues employed
Rewards and benefits
Reviewed and enhanced our colleague rewards and benefits to ensure our team feels valued and rewarded for the great contribution they make to our success
Fair deal
Real Living Wage employer
Inclusive workplace
Disability Confident employer
Colleague experience
New Corporate Induction launched to welcome new colleagues to Team FCHO
Leadership development
Managers upskilled through our Thrive leadership development programme
Enhanced customer service skills
Colleagues upskilled through We Care customer service training
Apprenticeship opportunities
Apprentices employed
Skills growth
Existing colleagues enrolled on apprenticeships to gain additional skills, knowledge and qualifications
Embracing inclusion
Colleagues appointed as EDI Champions to drive an inclusive workplace
Colleague voice
Our Voice colleague forum members
Colleague wellbeing
Health & Wellbeing Champions
Supporting colleagues
Colleague Mental Health First Aiders
Green business
Invested in solar photovoltaic panels at First Place and Primrose Place. Which has saved us 4.5 tonnes on CO2
Spotlight on Great Company: Reviewing our colleague rewards and benefits
It’s important to us to be a great company where our team thrives and this year we have reviewed our colleague rewards and benefits to ensure our team feels valued and rewarded for the great contribution they make to our success.
Watch our video to find out more.