



By 2026 we will...
- Collaborate with partners to reduce antisocial behaviour in our neighbourhoods to enhance customer safety and wellbeing, considering the diverse needs of customers to eliminate barriers to reporting.
- Foster thriving and resilient communities through partnership working to deliver impactful outcomes that bring about positive changes for our customers.
- Enhance the environmental quality of our communities by collaborating with customers and relevant organisations to jointly contribute to the maintenance and safety of our neighbourhoods and shared spaces.



How will we know we’ve achieved this?
By 2026 we will have…


72% of customers satisfied with maintenance and cleanliness of communal areas.

72% of customers satisfied FCHO makes a positive contribution to the neighbourhood.

70% of customers satisfied with approach to ASB