About FCHO
Our vision:
Providing quality homes, fostering pride, and enhancing lives in Oldham.
Our mission: Homes we are proud of
Providing homes we are proud of sits at the heart of everything we do and want to be. It drives our decisions and our actions.
We aim to be proud of every home we own and build.
To help us achieve this ambition, we need to ensure that we are proud of every call we take, every repair we carry out, every investment we make and every transaction or process we implement. We aspire to ensure that every person working for FCHO is charged with finding ways to take pride in the work they do, so that collectively we can reach our goals.
We have devised this plan to connect all parts of our business, so that every action we take will help us achieve our purpose.
Improving lives
Our commitment to improving lives is what makes us more than just a landlord.
Improving lives is all about working with our customers to support them to maximise their potential, underpinned by living in a safe and comfortable home, in a neighbourhood that provides what they want from their local environment.
Our valueS:
Our values describe the way we do things. They underpin our culture and behaviours.
Our values spell out “LOCALS” and that connects us back to our communities and our grass roots. When we are a truly values-led organisation, we will do better, achieve more and maximise our potential.
We have devised a framework which sets out the standard for the behaviours that are required of colleagues at every level in the organisation.
We want our culture to be inclusive and that means making it easy for our customers to engage with us; making it easy for our partners and stakeholders to work with us; and making it easy for our colleagues to be their best and authentic selves every day.
